Help centre
How can we help?
How do I book a trip?
Send us an enquiry from any tour page or the contact form. A consultant will reply with a tailored itinerary and price; once you are happy, we confirm with a deposit.
Can you change a tour to fit my dates?
Yes. Every journey on our website is a starting point. We adjust the days, hotels and activities to suit your dates, budget and travel style.
Do prices include flights?
Unless stated, international flights are quoted separately so we can find the best fares from your city. The Included / Not included lists on each itinerary show exactly what is covered.
How much deposit is required?
A deposit confirms your booking; the balance is usually due 30 days before departure. Your itinerary shows the exact terms.
Can you help with visas and travel insurance?
Yes. We advise on visa requirements for your passport and can arrange travel insurance on request.
What happens if I need to cancel?
Cancellation charges depend on the hotels and suppliers booked. We always try to minimise costs and will explain the options before you confirm.